Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13511 reviews)

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David Cowan from Thamesford
David Cowan from Thamesford
1 review Thamesford, ON
10/10

ed8255

great service. very informative. friendly and professional. excellent service that is included in the plan. second time i have seen the technician and both times were great. hope to see him in the future. i would call on him anytime. thank you.

Approximate cost of services:
$0.00
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Company Response

Thanks for taking the time to share your story David. We appreciate it. Rich

Andrea from York
Andrea from York
1 review York, ON
10/10

Water Heater Repair

Our water heater started leaking a few days ago and Reliance sent Dynasty Air Systems to repair the unit. Their technician Derek assessed the water heater and decided that the only option for us would be to replace it. He called the Dynasty office right away and they arranged to have another team of installers come back the same day! Within a few hours of our call to Reliance we had our brand new tank up and running. A great experience - I would definitely recommend Dynasty/Reliance. Many thanks to Mike & Adam (Installers) and Derek from Dynasty for all the help through this process.

Approximate cost of services:
$0.00
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Company Response

Thanks for sharing your experience Andrea, we appreciate your business and this wonderful feedback. Rich

Dave from Capreol
Dave from Capreol
1 review CAPREOL, ON
10/10

New A/C

The installers whom came into our home were very professional and funny all at the same time (Dan & Kory). When they first came they had the wrong A/C unit, but that was no problem as they came back two days later and installed in the pouring rain with no hesitations!

Approximate cost of services:
$5,500.00
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Company Response

I'm sorry to hear about the initial mix up Dave but thank you for taking the time to share your experience regarding the outcome. We appreciate it. Rich

Nill saba from Vaughan
Nill saba from Vaughan
1 review Vaughan, ON
10/10

furnace

Even though it’s April, things are still chilly in Canada, so when our furnace stopped working a few days ago I contacted Reliance Home Comfort after finding them online. They set me up with their sub-contractor, Canadian Air Systems. I anticipated that we would need a brand new furnace; however, Fred from Canadian Air was extremely professional, thorough and had our furnace working again in a matter of hours. I would highly recommend the services of both Canadian Air and Reliance as they saved us thousands of dollars!

Approximate cost of services:
$1,500.00
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Company Response

Thanks for sharing this great experience Nill, we sincerely appreciate your business. Rich

Shalini from Mississauga
Shalini from Mississauga
1 review Mississauga, ON
10/10

AC maintenance

The service provided today was great. The technician Adam was very polite and most helpful. He called 10 minutes prior to arriving to confirm and then was on time, and very professional.

Approximate cost of services:
$120.00
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Company Response

Thanks for the wonderful feedback Shalini! We appreciate your business. Rich

Johanna Kidd from Elora
Johanna Kidd from Elora
1 review Elora, ON
10/10

New furnace and A/C unit

We met with Glen Greenway, a home comfort advisor, and he was absolutely fantastic. We explored all options as we had an old furnace with no A/C. Glen found us the unit that best met our needs for a wonderful price - we are telling everyone we know!

Approximate cost of services:
$11,000.00
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Company Response

Thanks for sharing this great feedback on your experience with Glen. I will be sure to share it with the team. Kind regards, Rich

David Hay from Thunder Bay
David Hay from Thunder Bay
1 review Thunder Bay, ON
8/10

Service

Had my yearly maintenance completed. Was able to get service on the same day that I called. Unit was cleaned & checked. Very nice Tech did a good job. I was very pleased with the service I received. Got a call back very quickly to schedule the A/C check. Must wait for some warmer temps to get proper readings.Would recommend as all service over the past 10 years has been great.

Approximate cost of services:
$0.00
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Company Response

Thanks for choosing Reliance David. We value your business. Rich

Ron Z.
Ron Z.
2 reviews Guelph, ON
10/10

Furnace & AC install

Awesome service. Prompt arrival and very professional. Jesse McLean is our rep and was very thorough with his explanation on our savings and options. The instalation was very smooth, arrived at 8AM and was finished by 1 PM. Jesse followed up promply to make sure the instal went well. Everything seems to be working well and with the humidifier our cold, dry days (not many left until spring) will not be so dry. Thanks and I will recommend Reliance to my Family and friends.

Approximate cost of services:
$0.00
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Company Response

Thanks for the kind words Ron. We appreciate you choosing Reliance for your home comfort needs. Rich

Karen Bowman from London
Karen Bowman from London
1 review London, ON
10/10

Replacement Furnace and New A/C

My furnace was over 20 years old and getting very expensive to run. Time for a new one along with adding Central Air. After talking to a number of companies, I chose Reliance because the Sales Consultant Joe was punctual, knew his products, price plans etc., very thorough about his explanations and very patient with my questions. The installing technicians were polite, on time - they even called when they were on their way - and were very efficient. Even when we had an issue getting the new furnace to fit my weird spot, they were great about explaining it to me. I was upgraded to a higher quality furnace that fit the space better at no additional cost. They chose the best spot for the A/C and took care of all the details with no disruption to my day. All the paperwork was handled effectively, cancelling a different account and applying for rebates without me having to worry about them. I definitely recommend this company.

Approximate cost of services:
$8,500.00
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Company Response

Thanks so much for sharing this perfect experience Karen! We appreciate your business and the time you've taken to provide this feedback. Rich

Lance Harrisson from Preston
Lance Harrisson from Preston
1 review Preston, ON
10/10

Project

New hot water heater upgrade. They were in and out in about 3 hours. The service was prompt, and friendly. A pleasure to deal with. Mike (1561) is an excellent service rep.

Approximate cost of services:
$0.00
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Company Response

Thanks Lance. We appreciate the great review! Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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