More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES: Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS: Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES: Installation, Service, Repair, Plumbing
BRANDS: Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE: https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate

PAYMENT METHOD: Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
BONDED: Yes
WRITTEN CONTRACT: Yes

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

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Average customer rating:
8.8 10 (13513 reviews)

M.O. from Whitby

Whitby, ON

About 11 years ago

This entry did not meet HomeStars review criteria.

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gord from Chatham

1 review , ON Joined 2013/02/22

4/10

hot water rental

Water Filtration & Purification review in

02/22/2013

I get a bill with a due date. Pay on due date. Collections start phoning. Must phone back to resolve. Month after month. It has been like that where I live now and all my previous addresses as well.

Job Price

Approximate cost of services:: $16.00
What could this company do to improve their services?: Please update your computer system. Please send bills in a timely manner.
Any advice to offer fellow homeowners facing a similar project?: Pay your bill well before you even know the amount?

Was this review helpful?

Company Response: I'm sorry to hear this Gord and I will do my best to assist. Please conteact me at rmassingham@reliancecomfort.com with more information and I will work to get this resolved. Thank you. RM

Lori from Hamilton

2 reviews Hamilton, ON Joined 2013/02/22

9/10

routine maintenance call

Heating & Air Conditioning review in Hamilton

a service tech came out to do the routine maintenance on my furnace. He spent over an hour cleaning and making sure that everything was working properly. Excellent service and fully covered by my maintenance agreement, thanks Reliance

Approximate cost of services:: $0.00

Company Response: Thanks for sharing your experience Lori, we appreciate it. RM

Lisa from Waterloo

1 review , ON Joined 2013/02/21

10/10

peace of mind service call--hot water heater

02/21/2013

We had an excellent experience with Richard (tech no. 1568) today. He arrived on time (called first to let us know in advance) and gave us information on everything to do with our hot water heater the whole visit. He inspected our tank and replaced our anode, giving us peace of mind that we are in good shape with our appliance.

Company Response: Great news Lisa. Thanks very much for taking the time to share your story. RM

John Sutherland from Brampton

Water heater service

We would like to take this opportunity to thank DELTA and RELIANCE for the great service and best customer service. We called for service on our water tank with in half hour of our call a local service agent from Delta called us to book an appointment. Within 2 hours from our call the water tank was up an running. The technician also introduced us to the rental heating and AC products, which we are considering to switch over in the very near future. Thank you Delta and Reliance!! Great work guys.

Approximate cost of services:: $150.00

Company Response: Thanks very much for the kind words John! We really value your business. RM

Steve Albin from Sudbury

1 review Sudbury, ON Joined 2013/02/21

not sure what was fixed, I wasn't home at the time

Sudbury

I was pleased when my furnace wasn't working that some one came that very day to look at my furnace. It was fixed promptly and I didn't have to pay a cent!

Approximate cost of services:: $300.00

Company Response: Glad to hear this Steve and thanks very much for choosing Reliance Home Comfort! We appreciate it. RM

Christina from Thunder Bay

Thunder Bay, ON

Wendy Belle from Thunder Bay

Jane McIvor from Caledon

1 review Caledon, ON Joined 2013/02/21

Furnace Repair

Heating & Air Conditioning review in Caledon

I moved into my home in late October and signed up to a maintenance agreement given that my equipment is 12+ years old. This was the best decision that I could have ever made!!
My furnace stopped working on Feb 17th in extremely cold weather with 4 parrots in my home that can not endure a cold environment. In less than 24 hours, Paul, your technician arrived who reassured me and and fixed the furnace within 1 hour at no cost to me. Paul was fabulous.
Thank you for your speedy response to my difficult situation! It just doesn't get better than this!

Company Response: Thanks Jane. I'm so glad that Paul was able to resolve the issue quickly and bring much needed heat back into your home for the comfort and safety of you and your pets. Thanks so much for sharing this good news story, we really appreciate it. RM

Graham from Thunder Bay

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Reliance Home Comfort

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