Raccoon assessment by a professional grifter
I would avoid Troy from GTA Wildlife Removal and Pest Control. He does seem to understand raccoons and was able to deal with my issue humanely. However, he trapped me into paying $300 more for the service than his estimate on the phone, because when he arrived he was dismayed that accessing the crawlspace required crawling. I did say on the phone the location of the noises, he gave me the cost sight unseen of $550 to put a one way door on to allow any raccoons present to vacate, and said an in person service call with no intervention costs $200. So you can see that I did not feel it would make sense to cancel the call. He also kept talking about the possibility that raccoon babies may already be there or get born imminently, suggesting intervention was urgent. I would not say he was upfront about the rationale for his price changing so much. At any rate his estimate was off by 55%, a clear violation of the consumer protection act. When I tried to talk about it with him after he said it was "crazy" for me to request he honour his original estimate and was quite rude and unprofessional. Very unpleasant.
- Approximate cost of services:
- $960.00
- Company Response
I'm very sorry to hear that, but I talked to everybody the same I have had no issues with communication with people. I even gave you free advice on how to do it yourself. It was a very difficult spot to get under what I quoted you is an estimate on the phone. Sometimes when we get to a place, the job is more involved specially, in your case when it was under a deck, 3 feet from the ground with debris and garbage all over, so truly as an adult, you made a decision to do it I would've been more than happy to leave. I don't care about $200 inspection. I would've made it less but you didn't even ask. Troy