AC Electrical re-wired my entire house and most importantly, they made it safe.
It was expected that the electrical costs were going to be high, so I spent a large portion of my time reviewing, researching and interviewing electrical contractors from Homestars. I probably talked to ten companies overall. I had companies who would come in, walk around my house, count light switches and outlets, and gave me an inflated quote on a piece of paper. Helen from AC Electrical came to my place and spend over an hour, going room by room, taking notes like crazy (I counted over 5 pages of detailed notes), and making recommendation of what should be up to code and what would be ideal for light placement. Once I hired them, every note that Helen took was on an Ipad for the electricians to review, down to every switch and outlet.
Since I work from home a lot, I pretty much lived with the electricians (Kyle and Steve) for almost three weeks. It was messy job in a rather small/mid size home built in 1922, with lots of plaster and old character. They had to do holes everywhere to run new wires and disconnect the knob and tube. I was amazed that they did “surgical” work to fish the wires and most importantly, minimize the damage to the walls. Every time they would leave, they left my place spotless (even better than before sometimes).
Every time I called the office, Genelle and Helen were wonderful to talk to and on the ball to schedule the electricians to come in. They never missed an appointment and if they were going to be late, they would call (which only happened once). Nick even came to my place after hours to help us position the pot lights in the main floor. We are getting lots of compliments.
AC Electrical came on top in terms of service and quality of work and their quote was very fair and competitive. They are my go to electricians in the neighbourhood.
Many thanks for all your work.
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- Company Response
Ramiro, I can't thank you enough for this review. I'm pleased to hear that we met your expectations and offered continuity from the research you did about our company on HomeStars to the actual experience that you had using AC Electrical Contractors Ltd., as "Your Home Electricians."
We always try to achieve our mission, which is, to enhance the life of every stakeholder by being the most trustworthy and efficient residential electrical service provider. It's great clients like yourself that help us accomplish our goal. Kyle and Steven looked forward to working in your home primarily because of your ongoing and generous hospitality, especially the excellent coffee, and because your home offered an opportunity for them to successfully overcome the challenges associated with upgrading an older electrical system.
Thanks again for trusting our company with your electrical project. It was a pleasure working with you and, we look forward to serving your electrical needs in the future.