When Jeremy frist arrived, he reasured me that he would do everything he could to resolve me drain problem. And that he did. He went over and beyond the call of duty to try and resolve the issue. When Jeremy realized that there was a problem that he couldn't repair he sugguested the next course of action. The crew that came to excavate and correct the drain problem were wonderful always kept me informed as to what they were doing.(I felt sorry for them and made them coffee because that day it was cold and it rained all day.) Fred and Lou both answered any questions I had the day of excavation, and Lou went out in the rain and looked at my downspots and gave me valuable suggestions as to how to disconnect them properly. I would recomend drainworks again and will call again in the future if and when there is a plumbing or drain problem. Thank you for resolving my drain problem with compation, respect and kindness.
- Approximate cost of services:
- $2,100.00
- What could this company do to improve their services?
- I don't think you can inprove on perfecton.
- Any advice to offer fellow homeowners facing a similar project?
- Find a reputable pluming/drain company. The first one I called seamed to know exactly what the problem was before he did the job. I know it would have cost me a lot more. When I called Drainworks, Jeremy made sure that all avenues were looked at before he came up with a diagnoses. And I trusted him.
- Company Response
**Thanks Rosemarie** We appreciate your review and thank you for sharing the compassionate, respectful and kind service experience you received from DrainWorks.