Doug

Chris with Aquality showed up on time to install the customer-supplied smart thermostat that we bought on Amazon. He knew exactly what to do despite never seeing this unit before and got the thermostat installed and functional within 1 hour of his arrival. He was courteous and tied up after the installation work. I highly recommend Aquality Plumbing and Heating for their professional services. Thank you, Chris.

Albert with Goza Enterprises arrived on time early in the morning, which is always appreciated when contractors arrive on time ready to get to work. He had an assortment of the requisite tools for the job. I had already spent a couple of hours myself trying to remove the sliding door without damaging the door frame which is why I decided to call in some expert help from a professional trades person to figure out a solution. We discussed a course of action to remove a sliding door assembly from the front door to make the opening wider to deliver a large fridge. Albert always explained each step of what he was doing and took care not to damage the door frame. The job was complex as the sliding frame was securely attached to the door frame with an unusual type of screws that had to be drilled out. Albert accomplished the task in 1 hour of his arrival and did an excellent job. Highly recommended for future contractor work. Thank you, Albert.

I called Arpi's to perform a 30 point furnace inspection on a 6 year old furnace that had not been inspected or serviced since it was installed. The furnace installer was a professional company and the furnace was a mid efficiency Goodman sized for a 950 sq ft single level home with undeveloped basment. After another technician was unable to make the appointment, the Arpi's dispatcher contacted Jacob and he was glad to do the job on his way home after his regular calls. Jacob was very efficient at setting up his measurement equipment and explained to me what he was doing which I understood because of my technical and reno contractor background. The first thing is Jacob noticed the condensate drain line was missing and condensate was dripping down the side of the furnace, which can corrode most materials due to its acidic quality. He didn't have the correct diameter plastic drain pipe to install so I'll take care of that fix myself once I get a 7/8" line from Princess Auto. Jacob visually inspected the heat exchanger and saw no issues since the unit was relatively new. He identifed that the flame tip was carboning up which he showed me. He also determined that the fuel pressure was too high based on the exhaust gas chemical analysis so he turned down the gas pressure. This will probably save on the nat gas bill. He reconnected a disconnected humidifer water supply line but showed me the water drip from the water line piercing tap. He sent me a furance efficiency report. He explained everything he was doing for the inspection and he kept his cloth face mask on the entire time to comply with Covid rules. I feel better about the operation of the furnace unit now. Great value. Thanks Jacob.