Reviews

10/10

From the time of dispatch to service performed I was informed by knowledgeable technicians who explained everything to me and my staff onsite everyone is very pleased with the results

Approximate cost of services:
$750.00
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Company Response

Thank you kindly for your 10-star review and positive feedback, T. Howell! We are so happy to hear that everything went well from communication to the work that was done. We appreciate your kind words. Feel free to reach out to us in the future should you require any other plumbing services. 😊
- Drain King Plumbers

10/10

Very prompt and knowledgeable. Seamless customer service effort took about 3 minutes to set up a date and time that worked. My technician showed up on time worked through an unfortunate AC malfunction that caused the unit to be quite unbearable and was not provided the right tools from the builder but had alternatives and did not leave till a test was ran. Overall amazing service would use again in a heartbeat :)

Approximate cost of services:
$250.00
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Company Response

Thanks for the wonderful review! We will let your technician of the positive feedback. We strive to deliver great customer service at its full potential. That includes, being timely, and coming prepared with all the tools necessary. We're glad you a had a great experience with us and hope you don't hesitate to use us in the future! Regards, PCHS Team.

0/10

Purchased a condo from this builder as my first time and this makes me wish it were my last. Deena and Sherri refuse to accept responsibly for anything I've sent numerous emails back and forth and all i got was a pathetic response saying they've noted all the issues and on their next project they will take somethings into consideration. What about all the issues right now? its a game of back and forth and miscommunication with these people everything is gravy when signing and that's where it ends. If your looking to purchase a property with no proper AC 2 months after occupancy because there is no technician available,unfinished floors,holes in your BRAND NEW unit, your appliances not installed but "set in place" however missing parts for installation and told by their reps to just "break the seal" and install it (So I can void your warranty and any flooding insurance) why was it okay for you to make it impossible to install?? no mailboxes, no parking lot everyone has to park on the road where they are ticketed and towed, living with asthma yet the site is FILLED with dust and other partials so having attacks are an everyday thing, carpet lifting at all spots in unit, paint on the floor, leaks in the hallway, toilet and tubs not even secured to the ground, mirrors crooked, everything scratched up, paint job needed, all your doors cracked and chipped and a 2 month long email trail with no solution this is the builder for you.

Approximate cost of services:
$300,000.00
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