Reviews

9/10

From the earliest interactions with Natanael, and eventually his team, I have been anticipating writing this review. From my experience, contractors have a bad rap and have proven to be unreliable and so I was half anticipating the same with NPC, but they are exceptional in every way and I cannot wait to have them back for future projects. I had NPC complete a 1000 sqft basement that was completely unfinished except for some framing and very poor DIY electrical and plumbing work. He was able to see the property, quote, and schedule my job within a couple weeks. Finalizing the contract was smooth and it was always easy to communicate any issues or concerns. Natanael always works towards a solution and is reasonable in the sharing of costs if changes come up throughout the project. His team was professional, kind, very efficient, and always maintained a clean work site. The only reason I did not give a perfect 10 is because the project ran a bit longer than planned and we experienced hiccups in the finishing stages; however, this was also during Ontario's umpteenth COVID stay-at-home order, which added to the challenge of receiving items like door knobs, etc.

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Company Response

Many thanks Jordyn on behalf of the team for giving us the opportunity to meet you and to work with you during these tough times; even tough we all have been hit with the impact of Covid 19 which makes challenging the access to some of the building materials as well as prolonging the waiting time on them; we keep working hand by hand with our customers to ensure they always receive the best service.
Natanael

10/10

I had 2 egress windows installed in my basement. This company stood out from the rest from beginning to end. Instead of simply throwing out a number (like every other company I reached out to) George took the time to come to my home, explain how the windows work and the options available. He was knowledgeable and had answers to ever question. He also walked through my basement and made note of any obstructions that would need to be considered during installation. His team was at my home within two weeks and they were professional, respectful, and extremely tidy. The price was very reasonable and the craftsmanship superb. Highly recommend this company and I look forward to using them again in the future.

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Company Response

Jordyn we thank you for your great review.

Be safe guys.

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

10/10

The pathway to my backyard was overgrown and unkempt. I got quotes from 4 contractors and although Patrick wasn’t the cheapest, I felt most comfortable with his ideas and workmanship. HE DID NOT DISAPPOINT! The finished product was exactly what I hoped for and although there were a couple hiccups along the way, Patrick and his team were always quick to solve problems. He even cut down a couple trees for me at the last minute. Highly, highly recommend.

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Company Response

Thank you very much. It was our pleasure.

10/10

I just bought my house and while renovating my kitchen, the floor had to be leveled in order to lay 24"x24" porcelain tiles, which lead to my stove not being flush against the wall due to the placement of the gas line. I called Emran and he was able to come out the NEXT day and move the gas line. During the visit he noticed that the gas valve was leaking, went to get the part, and return the very next morning to finish the job. He has great expertise, delivers great service, showed up on short notice, and is reasonably priced. DEFINITELY recommend!

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Company Response

Hi Jordyn
Sorry for the late reply but I want you to know that I very much appreciate your business and looking forward to your future needs. Thanks for the great review!
Emran