Reviews

10/10

I had one flight of stairs replaced and another refinished. New railing up 2 flights of stairs as well as refinishing existing hardwood floors. It was a large job over 2 weeks. The cost was competitive. What differentiated Ideal Stairs versus others was that they were willing to take on additional tasks and subcontract if required (e.g. floor refinishing, finishing, flooring). They did an excellent job on all aspects. They used different teams for different jobs but all seamless to me. I am no expert on interior design and all of their advice/suggestions were spot on and the outcome is excellent. Highly recommend especially if your stair project includes some flooring work and you do not want to have to deal with multiple firms.

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Company Response

Hi Jeff, thank you for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We always try to make the renovation process as seamless as possible and we're very glad our team was able to shine through. We're also extremely happy to hear you had a great experience and we hope you'll continue to enjoy your lovely new stairs and flooring. On behalf of Ideal Stairs, we would like to thank you for choosing us to be a part of your project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

10/10

In midst of heatwave my AC fan stopped working. Based on a recommendation, I called Aire Max and he came to my house and replaced the fan while I was at work, with no upfront payment. He was finishing when I got home and after a quick test (working perfectly and has in the couple months since) we were done. He accepted a credit card with no fuss. Quality work. Easy to deal with. No BS. Highly recommend.

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Company Response

Thanks for doing your repair business with us. We'll be happy to assist you in the future call us anytime you need