Reviews

10/10

Just finished up a service call with Wes # 2491. The hot water stopped working last night just before bath time for the kids. Reliance sent a service tech (Wes) out to my house this morning. Wes called me about 20 minutes prior to his arrival to confirm his ETA. When he got here he was respectful, efficient, and left the work space clean. He took the time to explain what the fault was (sediment in the lines due to all the new home construction around me) as well as how to adjust the settings if I wish to increase/decrease the water temp in the future. He gave me some tips on maintaining my furnace and A/C as well and recommended an appropriate preventative maintenance program with Reliance if I was interested. I want to make it clear that there was absolutely no sales pressure from Wes on that maintenance program. He was just being an honest guy offering his Professional opinion on what I should be doing to protect my furnace and A/C for years to come. This was my first real interaction with Reliance. I've got to say from the phone call last night right through to the time I shock Wes' hand as he left I was very impressed with the service!

Approximate cost of services:
$0.00
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait


First Review

10/10

I moved into a new home that needed a little TLC. This summer has been busy. Through word of mouth I got the name of a general contractor that had built a strong reputation for quality and service. I work in the construction industry so I know which collegues offered up honest, non-bias opinions of their GC's. A few suggested giving H & R Enterprises a call. I worked with the owner, Robert. He and his crew did a fantastic job! Robert took the time to hear out my vision and made it a reality.... better even. H & R Enterprises managed to complete my home renovation under budget and on time. The basement looks amazing, the backsplash in my kitchen makes a world of difference and I was able to enjoy summer BBQing out on my new cedar deck with family and friends. If you're reading these reviews in search of a quality GC you can stop because you just found the perfect one. Customer service was excellent.

Approximate cost of services:
$0.00
Any advice to offer fellow homeowners facing a similar project?
You're doing the right thing by visiting homestars.com. Most people open the phone book and just pick a name. I've always been a strong believer that word of mouth is the best advertisement of high quality services. Price is always important but great customer service is hard to come across.
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10/10

Recently moved into a new home which required several upgrades. I work in the commercial construction industry and while speaking with a few colleagues, they mentioned that their preferred electrical contractor was Claremont Electric Services. Funny enough I had already heard good things about this company but originally thought they only worked on commercial projects. I was wrong. After one collegue sang the praises on the great jod this electrical contractor did in his home renovations last year I decided to give them a call. Best decission I made. I worked with the owner, Garry, who was a qualified master electrician. We walked through my house. He took the time to listen to my ideas and even suggested some great alternatives I would never have though of that brought the costs down below my budget. Very friendly guy and you could see that rubbed off on the other electricians as well. Treated myself, my wife and other trades people I had at the house with great respect. A+ in customer service, quality of work and pricing.

Approximate cost of services:
$0.00
Any advice to offer fellow homeowners facing a similar project?
Though I lucked out here and found an electrical contractor who offered me a great price, realize that it's more than that. Far too often do you hear of home owners going for the best price only to suffer through horrible customer service. Claremont Electric Services is highly recommended in my books.
1 of 1 people found this review helpful.
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