Jason (owner/operator) of Duct Dudes was referred by my father-in-law to us, which meant this guy is good. So, because we were very due to get all of our air ducts and heating system cleaned, I gave the company a call.
Our experience started on the phone, Jason was professional, polite and cheerful. He happily booked and accommodated my schedule.
He arrived at the house at the time and date of the appointment and got right to work. First, he did a little education (as many home owners can be, I don't know the in's and out's of my home's workings quite as well as perhaps I should). He looked at our furnace and hot water heater and gave, what I believe was, an honest assessment. Instead of trying to sell anything unneeded or unwanted, he happily told us we have a furnace in great shape and with good care should last many, many years to come.
After this little session, he got to work on the cleaning of the ducts. He did this quickly and efficiently; Jason obviously takes pride in his work. While he was doing the work, he continued to make comments to educate me both on our home's heating system as well on the process of what he was doing; this I appreciated very much.
He took care of the dryer vents as well (one was really bad and evidently in dire need of cleaning!)
Jason finished up, cleaned up quickly and was done the job after doing the rest of the checks and cleaning of the furnace.
Clearly, Jason is young and motivated, he behaves in a professional manner, and treated his customer with respect, something that doesn't happen as often as we would like these days. I find myself cynical and skeptical, and perhaps a bit jaded by some experiences I have had and heard about when it comes to those who work on people's homes, Jason is one of the good guys!! If you need work, give him a call, he's worth having in your home to help you out!