Reviews

10/10

Although I had a small job, Arnaldo took the job and was at my place within two days of booking the appointment. He explained each repair and completed all of them in under the estimated time. Truly happy with the service, speed and professionalism he displayed throughout.

Approximate cost of services:
$300.00
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Company Response

Happy to hear the job was well done. Thank you for the review, very much appreciated here at Java.

10/10

We called Reliance to check our non-functioning electronic air cleaner. The service rep came out and determined that we needed a new filter. There were expensive options available and we went with the cheapest one. The service tech came out to install it and realized we would be fine with a lower cost specialized filter instead. Vahid did an excellent job explaining and fixing our problem while ensuring our new filter would work well with our existing furnace. Thank-you Vahid for your honest opinion and your help in solving our filter problem.

Approximate cost of services:
$112.00
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Company Response

Thank you for the feedback! Mandy

8/10

Through a quick internet seach, I contacted found three vendors and wearily began the calls. It was a few days before New Year's and didn't expect to get anyone live. Of the three I contacted, Ontario Custom Glass spoke to me live, advised me of their promotion ending December 31st and squeezed me in for a quote. The representative was knowledgable and assured me my river rock slabs would not break with their glass shower install. Calls leading up to the install were answered immediately or followed up within 1 business day. Realistic deadlines were set and met. The install was done professionally, my river rock intact, I received exactly what I ordered at the price agreed to. Very pleased with the finished product.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Have a few samples on hand of typical hinges. Very helpful for visual decision makers. Difficult to pick from a book sometimes.
Any advice to offer fellow homeowners facing a similar project?
Understand glass thickness and what your glass shower install requires (larger can require thicker glass). Visit showrooms and consider the finished look. We opted out of a towel bar connected to the glass wall. It would have been practical but would have resulted in a clunky look. Pleased with the decision although reduced functionality and now need to install hooks on the wall (small bathroom and protruding fixtures would eat into the space).
0 of 4 people found this review helpful.
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