umitheelf, richmond hill on

My house main drain clogged, and backup everything I flushed, very disgusting. I call the Richmond Hill service number around 18:00, and got response that a technician will show up in 1 hour. I called after 2 hours asking why no one showed up, and turned out my address got mixed up in phone call, the guy, Bill, showed up in half hour after everything corrected. I'd still give it a prompt response for an emergency call. :) After free estimation, which took only about 5 minutes, I got quoted $400, higher then I expected, but after Bill showed me my main drain problem (after I signed the work paper, I gambled in the company's favor), I was happy what I'm paying for: I got a clog 54 feet away the clear out, and also had a sagged pipe line which may cause future problem, but it is city's problem. It took Bill less than a hour to clear the clog, and I saw the result in the camera, very nice. Glad had a pro well equipped did the job. :) The only thing that I took 1 mark out is that there is no warranty for the job done. Although I understood anything can end up in the sewer, but I think the company can do better than that. Will recommend to friends. :)