crd

We had issues with the central vacuum bag not seeming to fill up even though there was suction through the system. Also the pipes to the vacuum were collecting black dust at the turns (on the outside of the pipes) in the utility room where the vac resides. So we thought there must be a leak or several (at each joint?) from it being installed poorly. Turns out it was carbon dust being exhausted from the very worn and disintegrating motor rotors that were on the verge of seizing, and the dust settling in the pvc pipes of the system due to the static charge. They took the unit back to the shop and repaired/rebuilt it. We also had them check the head and put a cover on the hose. They came back and reinstalled it the next day, cleaned the pipes of carbon dust and checked the system. Technician was nice and thorough. Showed us that our older powered-head was actually better and how to clean the bristles (I.e. the roller on that one can be removed. We had inherited two for some reason and just used the newer looking one). All in all, happy with the company, work done, the person who came to the house and the price for it all.

They did a great job stretching ridge down the centre of each stair. These were not originally installed right, no tack strips on the sides. So each step needed these in addition to being restretched. Also had buckle forming at an entrance to a bedroom from bonus room. They fixed it and matched the pattern too, looks seamless. A lesser buckle into the master bedroom was also fixed. Master bedroom also had a ridge across the room, so he moved all the furniture with sliders and stretched that out too. In all about 3.5hrs of work and for what was done, very reasonably priced. You can see the before and after of the stairs below (same great level of change on the other repairs too). We are very happy with the results.

Very thorough and friendly. Walked me very clearly through the results. I would use them again.