mark in Richmond hill

I needed to replace my furnace and air conditioner that served me well but were over 25 years old and technologically outdated and consumed electricity excessively. I had a couple of contractors come in and describe what they could offer me, and got great advice and a very competitive quote from admitting of Husky Heating and A/C. He put together a great package for me that also included an incredible top of the line wirelessly-controlled thermostat and air purifier and humidifier. The scheduled work was right on time, very professionally installed and has made such a difference in my home in so many ways - what else can I say? Also very pleased with the follow up service and adjustments I have received. Would not hesitate to recommend Dmitri and Husky Heating and A/C.

This company did not provide me with a proper contract describing what I would be getting. Some of the windows were ordered wrong, and some with different glass in them than requested. The workers were not punctual, did not show up some days, and provided inferior workmanship. The old aluminum frames, which had no thermal break, were not removed and no support was provided at the door which had windows above and to either side of it. Other contractors who have seen the job say it all needs to be replaced. When the owner of the company saw the problems on-site with the lack of support, he went back to his office and put through the balance of the job ($12,000) on the credit card without any authorization whatsoever, without allowing the legal holdback of 10% for the Construction Lien Act. In addition, numerous deficincies were not attended to, and the company refuses to honour its 10 year workmanship guarantee. They do not even respond, and ignored attempts by the Better Business Bureau to look into the problems. The owner of the company is impossible to deal with. DO NOT EVEN THINK about using this company for anything!!