This company did not provide me with a proper contract describing what I would be getting. Some of the windows were ordered wrong, and some with different glass in them than requested. The workers were not punctual, did not show up some days, and provided inferior workmanship.
The old aluminum frames, which had no thermal break, were not removed and no support was provided at the door which had windows above and to either side of it. Other contractors who have seen the job say it all needs to be replaced. When the owner of the company saw the problems on-site with the lack of support, he went back to his office and put through the balance of the job ($12,000) on the credit card without any authorization whatsoever, without allowing the legal holdback of 10% for the Construction Lien Act. In addition, numerous deficincies were not attended to, and the company refuses to honour its 10 year workmanship guarantee.
They do not even respond, and ignored attempts by the Better Business Bureau to look into the problems. The owner of the company is impossible to deal with. DO NOT EVEN THINK about using this company for anything!!
- Approximate cost of services:
- $15,000.00