Reviews

9/10

After a not so good experience with another company I reluctantly booked with Yardworx. I had been injured in a car accident and things in my yard had gotten out of hand while I rehabed those injuries. Like most things, it was a bit pricier than expected. The website gives quotes on best case scenarios. However, the service they provided was excellent. They call me to ask questions or to let me know as issues arise. For example if they can't perform a service due to the weather. Their crew is always polite and efficient. I am very happy with the services I have received.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you for those kind words appreciated greatly .

4/10

After I was injured in an accident, I booked them to come and do weed control at my house. I paid extra for them to do the walkways and alleyway. I did notice that the weeds went down in the main part of my yard, but they did not do the walkways. I was mildly annoyed. I did not specifically check the alleyway, but then a notice of noncompliance from the city with pictures of weeds several feet high. I was frustrated and contacted the company. I did not hear back from them. I sent an email with a copy of the notice from the city. I did not hear back from them. I hired a kid in the neighbourhood to take care of the weeds but was super unimpressed. I then asked to have the amount I paid the kid refunded. No response. At the end of the season they sent out an email asking if I wanted to book again next year. I replied that I was unhappy with the service they provided. I made three attempts to have that addressed. They did not respond. Then near the end of the winter season they contacted me regarding booking for this year. I refused and reminded you of the situation I was unhappy with. I did not receive any response. Then in the spring they contacted me again about booking for this year. I again told them I did not want service and reminded them again of the poor customer service I received. No one has ever addressed my customer service complaints EVER. This year I have booked service with another company and yet they still came out and sprayed. The first time I told them that I am not paying you for a service that I have clearly communicated that I do not want and where I have actually contracted with another company to provide. Yet they continued to come out at least two more times. They sent me an invoice for this year's service. I have sent yet another message reminding them of the poor service and stating, "Please do not contact me again." I don't know what to do if they do not listen.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello ShelleyP, If you would kindly provide your address I would love to be a able to check your file and respond.