Reviews

10/10

Arjay responded quickly, knew exactly what to do, got the parts, came and fixed the problem all within half a day and was very transparent on the price. Highly recommend him!

Approximate cost of services:
$400.00
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Company Response

Thank you very much for the positive feedback Bill. It was a pleasure to work for you and we look forward to serving you well in the future! Have a great evening.

10/10

After turning on the outside Hot & Cold water taps, the shut-off valves were leaking. WaterWorks Plumbing and Drains came to replace them within 24 hours. I found the whole process professional, well explained and the work was done quickly and the quality is high.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Nothing, just keep doing what they do.
Any advice to offer fellow homeowners facing a similar project?
Call them right away.
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Company Response

Hi Bob,
The staff of Waterworks would like to thank you for your review. We are happy to be of service to you and have have your valves fixed. We do pride ourselves on being courteous, informed and professional at all times, to driving a positive customer experience. Once again thank you and have a great day.

10/10

My 12 year old Moen Shower handle came off into my hand and the water was still on a bit. I called Mr. Plumber because when I Google them they had a 25/30 rating (the highest I saw). They responded quickly, came within 2 hours and fixed the problem immediately, had the parts in stock on the truck, didn't charge me for the part as it is covered under the manufacturer's warranty (they told me this and they could have easily charged me for it). The whole transaction was honest, professional and stess free. I would highly recommend them.

Approximate cost of services:
$140.00
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