Reviews

4/10

Purchased a home from this builder in 2004, so definitely the quality could have changed since then. Was impressed with their sales staff and the contrcution site supervisor. There were some glaring issues with construction (IE water pooled in the garage due to lack of slope). They ended up jack hammering out half the garage and repouring to rectify the situation. Overall, was a so-so experience.

Approximate cost of services:
$168,000.00
0 of 1 people found this review helpful.
Was this review helpful?
0/10

This builder is absolutely brutal. I really don't know where the positive comments come from because talking to all my neighbours, they have similar or worse issues than me (foundation cracks). Where to start. Well, during my pre-possession walk through there were still painters in the home and numerous items that still had not been completed. In my opinion, your home should be done at this point, how else are you supposed to tell what needs to be fixed if they aren't even done yet? Anyways, did they move the possession date back? Nope? Why? They need their money now to build more garbage homes for the next sucker. Post possession one month they came back to fix items that should have been done correctly in the first place. This was not an easy task. It took them 5 days with contractors in and out the entire time to get the home up to somewhat par. Issues included: bowed windows and doors, unsloped deck/ concrete floor in the garage, paint, ventilation, closets. I'm still dealing with unsolved issues and I have been on these guys for a year. Literally, every time they send someone it is a new warranty guy and I have even heard their own employees complain about them. They are too cheap to pay their employees overtime, so they work 9-5 and expect them to get 15 hours of work done. I don't blame the employees, clearly a bigger issue is their corporate culture. They don't care about their customers or their employees and need to make some major changes. 2 big thumbs down!

Approximate cost of services:
$250,000.00
3 of 4 people found this review helpful.
Was this review helpful?
10/10

Inspector was prompt and took their time to go through various issues (structural as well as cosmetic). Although their main focus is on the structural integrity of your home, they had no issues dicsussing workmanship related issues. Inspection was done due to a one year warranty with a builder whom I had zero trust in. Some issues uncovered by inspector I had already noted, however additional issues were pointed out by the inspector. All in all, a good learning experience and well worth the price for peace of mind. I have other home inspections in the past, This was the most thorough of all, and you could tell the inspector actually cared. Highly recommended.

Approximate cost of services:
$450.00
Was this review helpful?