Great service, brilliant technician and best quote. I got a tankless water heater installed for my home yesterday and this is the best interaction I have ever had with a company. They were thorough professionals. Service was outstanding. When I called them, I was so glad that a human picked up the phone. In this era of automated voice machines this was so good and even better the human who answered the machine was able to answer all my questions rather than leaving me on hold to find answers from somebody else. Chris was just amazing. He came in for the quote and gave me the best quote. Prices were very fair and he gave me very good options to pay it off. He went out of the way to give me options. Nobody could even come close to their prices. He also explained each and every available option very clearly. Once he left I took few mins to gather my thoughts and it just didn't make sense to look further. I called him within the hour to book an appointment and install the tankless water heater the next day. The technician arrived the next day and installed the tankless within 3 hours (I had a water heater tank). His installation was very neat, he communicated very well, he accommodated my request to install in a specific area and also moved my water heater tank from my basement to my garage so that my current service providers can come and pick it up. He also cleaned the place once everything was done. I have to change my furnace and ac unit soon. I am not even going to waste my time collecting quotes from other companies. I ll just pick my phone and call Convertible. The best in business. Based on my interactions with other contractors I have always thought that it is tough to get a contractor who can communicate well, provide quality service and for a reasonable cost. You either get 1 or 2 of those qualities. But with Convertible you get all 3. I highly recommend Convertible!
- Company Response
Laks, Thank you so very much for this awesome review. We work very hard to ensure clarity, honesty, and quality in everything we do.
Thank you for noticing our efforts
We appreciate you very much.
Enjoy your endless hot water by Rinnai, they are literally the worlds' most reliable tankless water heaters.
Thank you On behalf of my brother Christopher, our technicians Kamil and Andrew and myself,
Marnie Amodeo GM