David

We received a couple of recommendations from the manufacturer of our current tankless water heater and followed up with both companies. Although both companies were responsive and professional, we very quickly became quite comfortable with the people at Air Leaders. To say they went that extra mile would be an understatement. On more than one occasion, they impressed us by doing little things that didnt seem to be a big deal to them, but were to us. Their price was a few hundred dollars lower than the other company we talked with, however, their warranty was not as extensive. This may have caused us a little concern if we hadnt been so impressed by the friendliness, responsiveness and overall caring attitude of the people we were dealt with. Even though everything moved very quickly, because we had no hot water, they spent time getting to know who we were, and what our needs were. A very impressive organization.

We are repeat customers because we have been very pleased with everyone we have worked with from the beginning of the process to the end. Friendly and knowledgeable staff provided us with a firm, written estimate. Timelines were established with respect to the construction of our windows and their subsequent installation, which were either met or exceeded. The finished product looks great and, unless you watched the windows being installed, you wouldn't even know that the work was done today.