Reviews

10/10

Had a slow draining kitchen sink for a couple of weeks that was getting progressively worse. Used Homestars to get interested service providers. Vetted a few and most had a service call/assessment fee. Based on the various callers the cost to snake and clear the drain averaged about $350.00. Drain King did not charge a callout fee and they were able to send someone out that very day. Jordon was polite, resourceful, patient, empathetic and knowledgeable. The problem turned out to be a lot more serious than I thought. Jordon presented the evidence, provided options and the reasons behind his recommendation. The fix costed way more than I had hoped but given the extent of the work to be done it seemed reasonable. In the end the team showed up at 9am the next day, dug a trench in the basement and installed new piping. It was the least invasive approach given that the basement is finished. Drain King followed up to ensure I was satisfied and warranteed the work. Tough pill to swallow but all things considered it was a pleasant experience. Would not hesitate to recommend them. They were fair, professional and delivered as promised with no onsite surprise charges.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the 10-star rating, Rene. We are extremely grateful for your time and feedback. We try our best to respond as quickly as possible. We appreciate your recogniton of Jordan's politeness, resourcefulness, patience, empathy, and knowledge. We are ecstaticly pleased with your recommendation. Feel free to reach out to us anytime in the future 😊

- Drain King Plumbers Team