Reviews

10/10

I have dry loop DSL Internet through Teksavvy and was having intermittent dropping of Internet access on the line. After troubleshooting with Teksavvy/Bell technicians to no avail, I found Mark & Green Planet on homestars.com. Mark was awesome! He managed to squeeze me in after his last job of the same day that I called him. He telephoned me as he was leaving that job, so I could leave work to get home in time to meet him. He was extremely courteous, took off his shoes without me asking and cleaned up after his work. He was also extremely efficient, managing to not only troubleshoot my Internet problem and fix it, but also fix an annoying electrical outlet malfunction and he gave me an estimate for another small electrical job on the spot. Mark takes credit cards, so I got points, and the receipt was emailed to me on the spot! I am so pleased with his work, polite attitude and his organizational skills that I will definitely call Mark again for future electrical work and have referred him to others. Thanks to homestars, I have found a reliable certified electrician who will work downtown on small jobs!

Approximate cost of services:
$130.00
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Company Response

Hello Elizabeth, Over the years my experience troubleshooting wiring problems has paid off well in your situation - it is obvious that the previous workers from the companies you hired are probably not really interested in getting down to the bottom of the problem, which caused you a lot of trouble and headache.
I hope I can help you again in the future with any electrical problems.

Thanks, Mark

10/10

Downtown Toronto. Had a nest hanging out of a hole in fascia of roof. Justin fixed this problem and put in the low cost test for wildlife in three other holes in my roofing, and assessed all my eavestroughs & roofing with specific recommendations for a roofer. Very courteous, great communication, he arrived earlier than the schedule appointment and was done on time (office estimate 1 hour). The office was great too, making the appointment was a breeze and they called me the day before to confirm so I didn't have to worry about a no show. Following the assessment, the work that I agreed to was done on the spot (no pressure for a more expensive solution, just explanation of pros & cons), and I paid with a credit card right there. All around excellent job and experience!

Approximate cost of services:
$220.00
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Company Response

Hi Elizabeth, WOW, what a great review! Your testimonial perfectly sums up the attention to detail we give to all of our customers on a daily basis. I am also delighted that you were pleased with the services provided by our office staff and our technician Justin. Brad Gates, Owner / President.