Reviews

0/10

Absolutely the worst service ever. 5 visits to site and AC still not fixed. Shows up most of the time either late or are unable to stay to resolve issue because they have to go to another job. Keeps claiming new issue despite having completed a full system leak test. These guys are incompetent and I wouldn't use them again. They have continually refused to tell the truth and absolutely cannot be trusted.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Maybe stop being completely incompetent.
Any advice to offer fellow homeowners facing a similar project?
Hire someone else.
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

I'm sorry to hear we were unable to provide a resolution for your Ac problem, I would certainly like to discuss this issue further with you. Please contact the office at your convenience.
Ian Woolliscroft
General Manager
Mersey Service Experts

10/10

Mil, Donna and their daughter did an exceptional job with our kitchen, living room and dining room. Their daughter did all the work (2 coats + prime + fixing all the little defects we had on our walls) in just two days. They kept everything really clean and tidy. We are so happy with the end result and will definitely ask them to do the rest of our house! Highly recommended.

Approximate cost of services:
$950.00
Was this review helpful?
Company Response

Thank you for the kind words. It's always wonderful to help out and see a place transform into what the customer wanted.
Best,
Mil, Donna and Paula

6/10

We've been trying to resolve a leak in our central AC for 2.5 months now. Northwood has come out three times now, and each time has managed to get our AC working for short periods (ranging from 1-2 days to 1 month), but nothing permanent. The owner is sending technicians back to do another leak test this week, so we're still holding out hope that we can get this resolved. Very frustrating.

Approximate cost of services:
$825.00
1 of 1 people found this review helpful.
Was this review helpful?