Shawn from Brampton

It was February and 10 degrees in our house, so something was definitely wrong with our furnace. We called Reliance and got a helpful customer service rep. The technician (Paul C.) was at our house later that morning. He diagnosed the problem, left to get the parts needed and had everything fixed within an hour. He was also very helpful by explaining everything he was doing along the way to my husband. Everything was back to normal in no time. Much appreciated!