Came down to a basement with water all over the floor. Coming from the furnace and the installed part of the AC unit.. When called they said they "can be there in a month." "keep unit off until then" (still waiting) Their customer service number is horrible and was given no solutions until they arrive, nor did they seem to care. Was a happy customer, not anymore. Will be removing unit when they arrive.

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Company Response

I am sorry to hear about your disappointment. If there is anything I can assist you with please email me with your account information to - Gemma