Shady company, poor business practices that are consistent with others experience. Technician told us that the error code on the dishwasher indicated a leak. He worked on the dishwasher, placed it back into position under the counter uneven and crooked refusing to correct it. He said the dishwasher was fixed, he said we had a 30 day warranty, he said if the dishwasher breaks AGAIN that we would need a part that cost more than $1600. He requested payment of $327. The dishwasher never worked once after he said he worked on it. Before paying my husband had repeated "the dishwasher is fixed". The technician stated out loud, 'yes the dishwasher is fixed". He was very inaccurate and misleading in his communication. The company was notified that the dishwasher was never fixed. The management told me very clearly that they will always 'have their employees back' and then she hung up on me. The Better Business Bureau has this company flagged, 1 star review, and is rated an F. I wish I looked into this company more before attempting to use their services. Update - Since the original review post I have been quoted a fee for the part from two other repair companies for $92. That is a huge difference for the $1600 quote!!!
- Approximate cost of services:
- $327.00