Reviews

10/10

Read the reviews online and decided to book a free consult with EcoComfort. Process was easy, Wojtek was professional and was able to discuss what I need for my insulation. I had problems with the heat and needed a replacement, and he was also able to resolve some of my issues with venting and bathroom vents. The crew arrived, even though they were late, did a good job and was careful with their equipment. Wojtek sent additional 2 guys to help finish the job. Will recommend to anyone that need this type of work, it's important and make sure you do your research.

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Company Response

Thank you for choosing us for your project, and for the great review.

Wojtek

4/10

I am very disappointed in the after service - the initial job and consult was fine, the guys delivered the closet storage but the basement cabinetry was missing the doors I ordered as well as the base kick plate. All they had to do was follow up, get the doors and get the job done. It's been almost a year of calls/emails of multiple attempts, they came a few months ago with the doors but got the wrong hinges, the installer had no clue and the guy on the phone offered no solution. Empty promises and an incomplete job. I called a couple of more times and sent email follow ups, nothing.. I am thoroughly disappointed in the customer service, all this could have been avoided easily in my opinion.

1 of 1 people found this review helpful.
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9/10

Ryan & co did a great job, solid communication and project management. Same day I posted inquiry about the job, Ryan made contact and provided reasonable quote on the spot. Job was booked with ease and the team came on time and did a great job with the yard clean up, trimmed my pear tree and painted the garage door! Now we are ready for the winter !

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