Vanessa in Toronto

I had an issue with the dishwasher door spring and clearly shared this along with the model number in advance. The assessment cost $100 to come to the same conclusion. They had to order in the part, when it arrived and it was installed, there was barely a difference and they claimed that was all they could do. So instead of telling me that the part wouldn't really fix the problem, I got charged another $300. It broke, whatever of it was "fixed", shortly after. The service person was nice, but this is ridiculous.