The day we have a late winter storm we discover that our furnace is not working and the temperature in the house has dropped to 69 degrees. We called Reliance and within 2 hours a service technician came in and discovered that the motor was done. It's Friday evening and he wasn't sure if he'd be able to get a new motor. If not it would have to wait until Moday. But he left with the old motor and within an hour was back with a new one. Within minutes our heat was back on. By that time the thermostat showed 64 degrees. The service technician was very kind, thorough and knowledgeable. We didn't get his name but we're very thankful to him. We're also thankful that this was all covered through the Comfort Protection Plan.
- Approximate cost of services:
- $0.00
- Company Response
Thanks Yvon. We are continuously hearing similar stories reinforcing the value of our Comfort Protection Plans. Thanks so much for sharing and choosing Reliance Home Comfort. Rich