S. J. from Old Toronto

I called Reliance to investigate the smell of gas at my water heater. Seems the vent pipe installed originally (now out of code) had failed and the water heater was red tagged. We needed the new code-approved vent pipe installed. When Reliance came to my home they also noticed the furnace vent pipe (also now out of code) was compromised, red-flagged that and explained that venting also needed replacement. All at my cost. We discussed the condition of my furnace, A/C, and water heater and a price was agreed upon to replace all three with new venting (all are 13 years old). Not what I originally had in mind! Thankfully, the cost will all be deferred for one year and I will not be charged for the venting or the new water heater (thanks, Mario!). Kory, Rob, and Ryan were professional, courteous, and expedient. Kory was extremely knowledgeable, very skilled, and explained everything to my complete satisfaction. The deferred payment plan allows my fiancé and I to afford a completely new system while paying for our wedding that is coming up in the next few months. I highly recommend Reliance and their sub-contractors. I look forward to a long and healthy relationship. Thanks guys! Scott.