Suzanne in

They told my mom the service charge would be $80, then charged her $360 UP FRONT in order to even look at her fridge. Did nothing, left, I called to complain and received horrible customer service from MK. Asked for a manager to escalate my complaint and was denied - they dont have a manager for labour complaints. Its a small amount but I am seriously considering small claims, just for the principle! I am so angry!