Have sent 2 emails (one in August and another in early October) to their contact email as well as another through their website contact form and no response to my notice of cancellation - asked for confirmation of receipt and not one response or contact. First time user for 2023 (complete package and crab grass application) Came home to see a notice they had done the first application and there was still snow on the ground in parts of the yard! Explains why I have crabgrass both sides of the driveway where snow had been. Another application was done when rain was forecasted 2-3 hours later (which it did), and the application notice said do not water for 24 hours. Lawn analysis was always the same 2 check marks. Not once did they comment about the weeds that continue to grow. Zero professionalism from Hometurf. Switching to another company for 2024 and can see why neighbour across the street didnt renew with you last year.
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- Company Response
We’re very sorry that your experience did not match your expectations, Benzguy. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.