I switched to Reliance from another company. For two years I have been double billed as they did not cancel the other account and the company is not very helpful. The blame was placed on a "contract installer" who did not submit paperwork. I provided verbal information on the phone to the call center. I estimate that I have paid approximately $400 in double charges since they installed my hot water tank. I will be changing to another company.
- Approximate cost of services:
- $608.00
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- Company Response
I'm sorry to hear this Fred and will do my best to assist in resolving this situation. Please contact me with more info at rmassingham@reliancecomfort.com and I will have someone contact you to help. Thank you. ~ Rich