Ellen Marshall from London

My air conditioner stopped working the second day into a heat wave so I called Reliance and booked a service call on line. True to their word they called me within 24 hours and scheduled an appointment. Steve came to fix it and arrived at the beginning of the window of time I was given so no waiting. He was very polite, professional and knowledgeable. He showed me what the problem was, told me what caused it and gave me some helpful hints to prevent further problems. He represented Reliance well and I wouldn't hesitate to use them again.