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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have a very small kitchen, less than 10 x 10, and although I didn’t need bigger I did need a space that was more efficient and modern. I had an idea of what I wanted and Kelly helped bring my ideas to life. We had some challenges – I am very tall and my husband is in a wheelchair –so this very small space had to accommodate both our needs. Kelly had the answers - and although she couldn’t give me the self- cleaning kitchen I was after - she did make helpful suggestions about floor & counter types. When I was unsure about the backsplash, the handle styles and counter colour she took the time to point out pros & cons that were specific to my needs. I have a dream kitchen- the kitchen fairy didn’t make it bigger or self- cleaning but she did make it beautiful and oh so efficient- it is a joy to work in. My thanks to Kitchen Designers Plus and Kelly – it is nice to deal with professionals.

Approximate cost of services:
$21,000.00
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10/10

I had the misfortune of having a sewer backup. I called Anta and they came out that day. I thought it could just be snaked out but it seemed my problem was bigger than just a blockage- the pipe had collapsed. So what I thought would take a couple of hundred dollars turned into many thousands. Steve was very patience with me – he took the time to explain the whys and wherefores- I decided to have the basement waterproofed at the same time. I almost fell off my chair when told the cost but I knew the house had water issues & it had to be done. Steve encouraged me to call with any questions or issues I may have and he and Tania kept me informed every step of the way. The guys who came to do the work were amazing! They all worked really hard for more than a week – I only saw them taking short 10 min breaks and then were back at it. They covered the stairs and the grass, trying to keep the mess to a minimum. The Town of Oakville allows subsidies for some of the work and an inspector came by to check. He has been in the plumbing business for more than 35 years and he told me that the work that was being done was being done the right way- No cutting of corners - He was very impressed with the company. I was truly awed when the owner of the company (in dress pants & dress shirt) came to supervise his men and rolled up his sleeves and started digging alongside of the men digging out the foundation- he was here most of the day covered in sweat and working hard. This speaks volumes about Tony’s work ethics and about the company. I wanted to spend $30,000.00 on a new kitchen but what’s the point if I have foundation problems? I can live without pretty for a while longer. The warranty is for 25 years so over time is it an investment of $1200 a year. The peace of mind is worth it. Professional, courteous and hardworking I would highly recommend Anta. A job well done! To Steve, Tania, Tony and to all the guys -Thank you!

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Mary,
We at Anta Plumbing thank you for taking the time out of your day to respond with such great detail. Steve and the crew do strive to perform with excellence because they believe that only their best is acceptable. They really like you too and enjoyed the attention that you gave them. The cold juice and popsicles on those hot summer days really hit the spot. Anta Plumbing team will do whatever it takes to get the job done and meet code. We care about your peace of mind. You are very kind and we are grateful for your praises and intend to continue to serve you whenever you need us.

Sincerely,
Susan
Customer Service Expert