Our kitchen was completed and we were reasonably happy with the project. We were very pleased with the design created by Kelly, she listened carefully to our needs and met those well. We are also satisfied with the cabinets and counter tops. The project was finished almost on time and within the budget we had agreed to. There were adjustments that had to be made and Kelly ensured that we were satisfied. It was fortunate for us that we were available to oversee the work and ensure that it met our expectations.
After going through this we learned an important lesson that we would like to pass on to other people who may be doing renovations. It is important for the homeowner to protect themselves by holding back 10% of the contract price for 45 days after the job is substantially performed. This will partially protect the home owner from claims by any subcontractors. I suggest you keep all payment receipts, photograph the process and keep a public record of progress.