Reviews

10/10

Our appliances were reaching the end of their lifetime. We contacted Reliance. Dave Masters was the Advisor who came to see us. Knowledgeable and professional, he took the time to explain Reliance products and options, and attentively dealt with our concerns. The installation appointment was set and the team was professional, quick and tidy. Dave was also prompt with following up during and after installation. Thumbs up!

Approximate cost of services:
$8,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Cecilia, we appreciate your business. ~ Rich

10/10

We will not regret the day we went through the yellow pages and called Mr. Rooter for the first plumbing problem in our home. This was over three years ago. Alex was the technician they sent and we were as impressed with him then as we are today. We are happy to note that close to four years later, we are happy to continue with Mr. Rooter (excellent customer service) and Alex is still with the company and that we can specifically ask for him - and will continue to do so. We are comfortable that he will not try to sell us or do service that is not necessary. He explains the problem, gives us options and is meticulous in his work. A week ago he unclogged our basement drains and replaced two of our toilets. Our plumbing has been in good hands.

Approximate cost of services:
$3,000.00
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Company Response

Your continued loyalty to our company is thank you enough, but we do appreciate you taking the time to share your experience with others. As we enter the holidays, we understand that our customers don't want to spend unnecessary money and hope that we can provide a permanent solution to your plumbing and drain needs.