Michael was very informative during my inspection. He explained things to me in terms I could understand. He was very helpful and answered all of my questions. Unfortunately he missed a few things during the inspection that I now have to replace. My basement windows were leaking and my furnace spits out air and water when running.

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Company Response

Karyn, I do wish you would have called me to discuss these things. Part of my service is to go back to your home if things are found to be a problem so I can check them. My goal is always 100% satisfaction. In this case I have looked at your report and remember the house. There were many points of water entry as pointed out in the report but the basement windows were not one of them. The basement was unfinished with only insulation on the walls. There was no indication on the window frames or on the insulation that water had penetrated and the windows are above grade. The furnace, at the time of the inspection, was 19 years old and operating properly. It was noted in the report that the probability of failure was medium due to its age. I can only report on the conditions at the time of the inspection. I cannot predict future behaviour or condition. Please feel free to contact me at any time to discuss or if you have any questions.