Cheryl Graham from Whitby

Derek Phung performed my yearly maintenance on my furnace and A/C. He was very courteous, knowledgeable and thorough. He checked everything. I have never had such great service. Derek even took the time to check my dryer vent for me. Duct cleaners discovered a week ago that it was not hooked up. Derek used his cool snake camera to assure me that their was a vent up there and it was close. Put my mind at ease as I now know that only a portion of my ceiling needs to come down to fix it - not the entire ceiling. I am so happy that Reliance is performing their own service now and not leaving to contractors. Derek is an excellent service person and Reliance is lucky to have him as a front line person. Because of the great service I received today, I would certainly recommend Reliance and I will be doing. I hope Derek gets to respond to my service calls. A definite 10! Cheryl J. Graham