JZ from Toronto

I purchased an online coupon for Home Pro Exterior Services eaves and downspout cleaning services on behalf of a client whose property I manage. Joel and Jake arrived on time, performed the work and gave me a rundown of the shape of the roof, chimney, eaves and spouts. Their assessment was that the back spout was badly cloggged and needed to be detached and disassembled in order to be properly cleaned for an additional $75. I watched the work take place and it was quick, efficient and diligent. I appreciated the level of service, detailed invoicing for my client as well as the overall cost of the service based on two other quotes I had received. I had a positive experience dealing with Home Pro. My only recommendation would be to clarify the fine print on future promotional offers to include the additional $75 for downspouts that need to be detached. Currently, the ad states that spout cleaning is included in the advertised promotional price. That would make it a 10/10 experience ;)!

Aubrey was the quickest to respond to my inquiry regarding fridge repair for my clients. He gave me an accurate quote and serviced the property the following day at the agreed time. He took me through the process of what the problem was and what it would take to fix it. He provided my client with a report and cleaned up once he was done. Going above and beyond the call of duty, he also dropped me off at the bank once we were done with the repair. Thanks Aubrey!