What a frigging joke. These guys are a bunch of clowns. First they show up at 2:00 and decide NOT to install the water heater. They ask me when would be a good time to return the next day: I say 12:00 and they say they'll be back between 12 and 4. I stay home from 11:30 to 4:30 and they don't show up. As I am leaving the house at 4:45, they finally show up and seem surprised when I say 'no'. They say their schedule sheet calls for delivery between 4:00 and 8:00! Idi*ots! RELIANCE NEEDS MORE COMPETITION. This is the only way to make them responsible.
- Approximate cost of services:
- $0.00
- Company Response
I'm very sorry to hear about this experience Michael and would like to learn more. Please contact me at rmassingham@reliancecomfort.com and I will escalate this to our Customer Solutions Team for investigation. Thanks in advance. ~ Rich