When Rick came over to give us an estimate on replacing our old gas furnace, I was immediately impressed with his professionalism. He surveyed the furnace room and pointed out what would be needed in order to replace our 27 year old furnace with a new high-efficiency one. He then sat down with me and explained the costs, as well as the rebates we'd be eligible for, and the estimated savings in gas and electricity. He was willing and able to answer all my questions in detail. When the contractors came to install the furnace, they were also very professional and polite. They worked efficiently, and took care not to leave a mess. They were at times a little difficult to talk with as English wasn't a first language for them - but anyone with a little understanding and patience won't find this a problem. After the furnace was installed, we noticed a new gurgling sound in the basement whenever the furnace was running. We explained this to Rick and he sent out a contractor within the week. The problem was simply that the inlet feed to the humidifier was turned up too high - turning it down removed the noise. I would definitely recommend High Efficiency Cooling & Heating to any of my friends.
- Approximate cost of services:
- $4,000.00