John from Whitby

We had no hot water and called reliance home comfort in Whitby.the operator that took the call was understanding and assured us that a tech would arrive between 10-2 .Chris Shaw employee #2472 called 15 minutes before he arrived at noon. Chris quickly diagnosed the check valve as requiring replacement and performed the repair without incident. He was professional and polite we appreciate that he removed his shoes and cleaned the area when he was finished .there was no sign he had been there but we have hot water again. We received a call just after Chris left to make sure things were taken care of to our satisfaction. Great service! John & Suzanne