Reviews

10/10

Shawn was very good and patient with me. He explained everything to me and he was very easy to deal with. Installers were very polite and did a good job. Would hire City Home again if ever needed.

Approximate cost of services:
$3,900.00
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Company Response

Hi Isabel, thanks for taking the time to write this thoughtful review. We are happy to be of service to you, and hope you enjoy your new furnace.

0/10

Installers did not use all the material. Took 2 packages and lots of quarter round with them after finishing. I requested a refund. When I called the store they told me to return the product. Told them how could I return it when their installers took it. Garry then promised me I would receive a cheque in Sept. I have emailed. called, and visited their premises but no one is ever there. I am still waiting on the cheque. If you use this company do not pay UPFRONT. Wait until the job is finished. Would not recommend them as being a good customer friendly company.

Approximate cost of services:
$1,500.00
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10/10

I was very happy with the repair they did to my roof. Would recommend them to anyone. Will have them back to do some of the recommendations they suggested I should get done. Very knowledgeable technicians. Cleaned up before they left. Reasonable cost for repair.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey Isabel…This type of feedback is what we strive for! We look forward to completing the additional work that was recommended with the same level of workmanship and professionalism. Thank you for sharing your experience, we sincerely appreciate it.