An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I was contacted by this home owner who was left in a very serious time sensitive predicament when another contractor had left her in limbo for an accessibility project that needed to be done. As a result of an inability to leave her home for medical treatment she required an access ramp from her bedroom with an exterior door/window so that she could be taken to a hospital if needed. After applying for affordable housing modifications and funding we completed the project on a tight deadline before the cold weather set in. She was so grateful for the effort and work done.
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