Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent service all the way around...both the initial call in for the problem and the repairman who came (water heater issue). The 'very good' for Q6 around answer-time for the phone-in was because I had to wait a minute or so. Seriously excellent service all around and consistent with all my past experience with Direct Energy vis-a-vis my home heating/water-heater.

Approximate cost of services:
$0.00
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