Assisted Review
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Kudos to Sean (your technician). He was professional, friendly and helpful. The only recommendation I can make to Direct Energy (not Sean) to enhance customer service is to carry filters so a furnace replacement filter can be installed at the time of the visit. THEN EVERY WOULD HAVE BEEN PERFECT.
- Approximate cost of services:
- $139.00
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