Reviews

6/10

Major problems with installation of front door. First attempt for mgmt to correct was unsuccessful. Mgmt now going to replace the door. Will take another month Neil update review then.

Approximate cost of services:
$5,000.00
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Company Response

I really tried hard to get this one right but I must admit that everything that could have gone wrong did. I (Nelson) even processed the order with the door hinged in the wrong direction. Yes, we are human and mistakes happen. It took some time to work through the issues as this door was a little complicated but I am happy with the end result. The clients were great through it all and gave us the chance to make it right.

10/10

I had a blocked drain in the basement that caused a flood. I couldn't use the water in the kitchen or in the basement as a result, and needed it fixed asap. I found Water Works on the internet and called around 7:30 in the morning. Two technicians showed up by 10:30 and fixed the problem quickly, and also performed some other minor maintenance. They came quickly, were very courteous and professional, and I would not hesitate to recommend them.

Approximate cost of services:
$900.00
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Company Response

Dear Beryl,
Thank you for sharing your experience here on Homestars.You review accurately describes what our company is all about.Welcome to our family at The Water Works Plumbing Inc.
Thank you for your patronage.
Michael Yuffa,The Water Works Plumbing Inc.