Reviews

10/10

Michael responded immediately to my request for a quote, took time to come to our house and take measurements and help us choose colours (and did this virtually while we were living elsewhere during a renovation), asked upfront about our price range, and helpfully included HST and installation in his final quote, making our decision even easier. Our zebra shades were delivered and installed on schedule, and they all look great! Truly the perfect finishing touch on our home renovation project. I wouldn't hesitate to use Windows Blinds Direct in the future.

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Company Response

Thank you for your amazing review Jeff. We really appreciate you reaching out to the Homestars community and allowing others to see how hard we strive to provide optimal customer service and top-notch products. We are very thankful for customers like you!

10/10

After being burned by bad contractors in the past, we probably had close to 20 different companies come to quote on our project - so let me save you all that trouble and time right now - we ultimately picked Niall for a reason (price, timeline, his genuine attitude and straight-shooting personality) and we were not disappointed! We opened up our front enclosed porch and insulated it, added a new front and a new rear door, re-floored the entire house, completely gutted and renovated the kitchen, added a new staircase, painted, smoothed out the upstairs ceiling, and added built-in cabinetry, closets, and an entertainment unit. It really pays to have your general contractor be a skilled carpenter himself - which showed throughout the many little (and big!) details in the finished product. Niall custom-matched our old baseboard moulding by making it all himself! He also added things we never discussed in our original scope of work, small quality of life improvements throughout the house, which he simply added and never charged extra for: new door stoppers, new electrical outlets in our basement that saved us from having to continue using extension cords, and new motion-sensing LED lighting in all the closets, for example. Niall was responsive and communicative throughout the project, was transparent about our budget, and finished the project on time based on his original estimate. Niall, Billy, and all his sub-trades (floorers, painters, electricians, and his preferred kitchen contractor) did excellent work, were responsive and open to correcting minor issues to my high and exacting standards, and more importantly, Niall built-in plenty of time ahead of the project to make sure all the necessary suppliers could deliver on time even during COVID, lockdowns, and manufacturer/wood shortages. I've already recommended Carpentry At Its Best to friends and would hire Niall again for any future work in our house.

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Company Response

Thank you for the kind review
Regards Niall

10/10

Sandy responded to my request for a quote promptly, quickly scheduled a site visit to quote on the project accurately (same day), and then fit the job into his schedule the next business day. Sandy quoted on the most cost-effective solution instead of trying to up-sell me and we're very pleased with the finished result. The crew kept the house clean throughout the job and did a fantastic job of tidying up the work area upon completion of construction. Sandy and his colleague followed social-distancing best practices, wore masks and gloves, and were professional and courteous throughout the process. I would hire Sandy again!

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Company Response

Thank you for such a detailed and positive review Jeff! I am glad you are happy with our work and I look forward to working with you on future projects!

Thanks,
Sandy

10/10

Steven responded to my request for a quote almost immediately, and better yet, scheduled to come out and see the job right away. He basically read my mind in terms of a proposed solution and his quote was extremely competitive. Almost unbelievably, he said his team could start and finish the work the very next day. The job was completed quickly, looked fantastic, and the work area was completely clean afterward. Steven was quick to respond to all calls & texts throughout the process, and was friendly and helpful throughout. I know who to call next time I have plumping/concrete work!

1 of 1 people found this review helpful.
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Company Response

thanks Jeff for this amaizing feedback. we are always grad to hear from out customers. this helps us to know how our guys are working and fix any areas of concern if any are present. we are very happy that you are happy with speed and quality of our services